Free same-day pickup · Dubai only · Instant AED payment · 056 697 0667

Terms & Conditions

Sell My MacBook UAE — sellmymacbook.ae

Last Updated: June 2, 2026

1. Service Agreement

By using sellmymacbook.ae and initiating a Mac trade-in with Sell My MacBook UAE, you agree to these Terms and Conditions. Our service provides instant price quotes, free home pickup in Dubai, and immediate cash or bank transfer payment for your used Apple Mac computers.

2. Device Eligibility

  • Macs must power on and respond to basic functions
  • Serial number must be valid and non-blacklisted
  • Device must not be reported as stolen or lost
  • Activation Lock / Find My Mac must be disabled before collection
  • iCloud account must be signed out before handoff

3. Condition Assessment

You select the condition during quote. On pickup, our representative will verify the stated condition. If significant discrepancies are found (e.g. undisclosed damage, cracked screen, broken keyboard), we may revise the offer with your approval before completing the transaction.

No Obligation to Sell: If you disagree with the on-site assessment, you may keep your Mac at no cost. We offer a revised quote as an alternative.

4. Data Privacy & Device Reset

  • Customers should back up important files before pickup
  • You remain responsible for signing out of iCloud and disabling Find My Mac before pickup
  • We help confirm the Mac has been factory erased before collection is completed
  • Any remaining device preparation questions can be reviewed with our pickup representative

5. Payment Terms

  • Payment issued immediately upon device verification (cash or bank transfer)
  • Bank transfer processes within 24 hours for UAE banks
  • All prices quoted in UAE Dirham (AED)
  • Prices are non-negotiable after agreement

6. Pickup Service

  • Free same-day or next-day home pickup available in Dubai only
  • You must be present at the scheduled appointment
  • Pickup window is 2-hour slots (9AM–10PM available)
  • Rescheduling available within 48 hours of booked date

7. Liability & Limitations

Sell My MacBook UAE is not liable for:

  • Loss of data before device handover
  • Damage to devices during pickup (your responsibility until verified)
  • Market price fluctuations after quote issuance

8. Dispute Resolution

All disputes shall be resolved under Dubai, UAE law. You agree to submit claims within 14 days of transaction completion.

9. Contact & Support

Need Help?

Email: info@sellmymacbook.ae

WhatsApp: 056 697 0667

Address: The Iridium, Al Barsha 1, Dubai, UAE

Hours: Monday – Sunday, 9:00 AM – 10:00 PM