Terms & Conditions
Sell My MacBook UAE — sellmymacbook.ae
Last Updated: June 2, 2026
1. Service Agreement
By using sellmymacbook.ae and initiating a Mac trade-in with Sell My MacBook UAE, you agree to these Terms and Conditions. Our service provides instant price quotes, free home pickup in Dubai, and immediate cash or bank transfer payment for your used Apple Mac computers.
2. Device Eligibility
- Macs must power on and respond to basic functions
- Serial number must be valid and non-blacklisted
- Device must not be reported as stolen or lost
- Activation Lock / Find My Mac must be disabled before collection
- iCloud account must be signed out before handoff
3. Condition Assessment
You select the condition during quote. On pickup, our representative will verify the stated condition. If significant discrepancies are found (e.g. undisclosed damage, cracked screen, broken keyboard), we may revise the offer with your approval before completing the transaction.
4. Data Privacy & Device Reset
- Customers should back up important files before pickup
- You remain responsible for signing out of iCloud and disabling Find My Mac before pickup
- We help confirm the Mac has been factory erased before collection is completed
- Any remaining device preparation questions can be reviewed with our pickup representative
5. Payment Terms
- Payment issued immediately upon device verification (cash or bank transfer)
- Bank transfer processes within 24 hours for UAE banks
- All prices quoted in UAE Dirham (AED)
- Prices are non-negotiable after agreement
6. Pickup Service
- Free same-day or next-day home pickup available in Dubai only
- You must be present at the scheduled appointment
- Pickup window is 2-hour slots (9AM–10PM available)
- Rescheduling available within 48 hours of booked date
7. Liability & Limitations
Sell My MacBook UAE is not liable for:
- Loss of data before device handover
- Damage to devices during pickup (your responsibility until verified)
- Market price fluctuations after quote issuance
8. Dispute Resolution
All disputes shall be resolved under Dubai, UAE law. You agree to submit claims within 14 days of transaction completion.
9. Contact & Support
Email: info@sellmymacbook.ae
WhatsApp: 056 697 0667
Address: The Iridium, Al Barsha 1, Dubai, UAE
Hours: Monday – Sunday, 9:00 AM – 10:00 PM
